1st / 2nd Line IT Support Engineer

Job title : 1st / 2nd Line IT Support Engineer
Contract type : Contract
Location : Newbury
Sectors :
Salary : £180-£210 per day
Start date : ASAP
Job Reference : SYN2063
Contact name : James Curtis
Contact email : james@syntechrecruitment.co.uk

Pay Rate: £180 - £210 per day

3 Month Initial Contract

Location: Newbury

Syntech recruitment are immediately recruiting for a 1st / 2nd Line IT Support Engineer for a market leading motorsport manufacturing business based in Newbury, Berkshire.

Your objective will be to provide additional capacity in IT support for over 350 users and 400 computers ranging laptops to high end engineering workstations.

Your responsibilities will include the following:

-Build and support Windows based IT Hardware (Printers, PCs, Workstations, servers etc) and desktop software (Windows 7, Windows 10, MS Office, VMware and Netapps)

-Troubleshoot desktop and/or network issues

-Troubleshoot and resolve user IT issues

-Work through backlog of outstanding IT support issues

-Prepare decommissioned equipment for disposal

-Assist in the support and management of onsite data centre operations and improvements

-Assist IT Manager as directed during anticipated period of change and investment in IT

You will need to have the following knowledge/experience:

- Microsoft 2000-2008/2012/2016 Server

- Microsoft XP, Windows 7, Windows 10, Desktop

- Microsoft Office Support

- Active Directory

- Group Policies

- IP Networks & Serial communications

- At least 3 years of 1st and 2nd line IT support experience

You will have an advantage if you have the following knowledge/experience/qualifications/training:

- Avaya IP Office

- Basic Cyber security understanding

- Understanding of ITIL and helpdesk support processes

- ITIL foundation certificate

- One of the following: MCP,MCSE,MOS,CCNA

We will endeavour to respond to all applicants, but if you do not receive a response within 5 working days, please consider yourself unsuccessful on this application.

Syntech Recruitment Limited is acting as an Employment Business in relation to this position.

By applying to this position, you are confirming that you consent to the retention of your personal data. Any data you supply will be only used for recruitment purposes and will be stored securely in accordance with our Privacy Policy which is available on our website. It will be treated as confidential, and will not be transferred to any third party, or to any other jurisdiction without your consent. We may like to keep your details to contact you again if a similar vacancy arises. We will not hold any data for any longer than is necessary for us to fulfil our obligations and will remove any data at your written request.