Operations Manager - Industrial Engineering

Job title : Operations Manager - Industrial Engineering
Contract type : Permanent
Location : Dartford, Kent
Sectors :
Salary : £45000.00 - £50000.00 per annum
Start date : ASAP
Job Reference : SYN2116_1572261760
Contact name : Nick Biddle
Contact email : nick@syntechrecruitment.co.uk


Operations Manager - Industrial Engineering

  • £45-50k doe
  • 25 Days holiday + b/h
  • 40 hr week
  • Annual Bonus



Our client, a small but well established industrial services company are currently seeking an Operations Manager to lead the operations and production element of the business during a period of significant change, modernisation and growth.
Reporting to the Operations Director the objectives are:

  1. Standardize processes in line with industry, group and regulatory standards
  2. increase efficiency
  3. increase productivity

Key accountabilities



1. Planning administration

  • Provide leadership and vision to the organization by assisting with the development of short and long term plans, and with the evaluation and reporting of progress on plans
  • Assist in monthly budget reports as well as the weekly progress reports summarizing progress financial and KPIs
  • Daily, weekly and monthly production planning reports for the workshops based on customer service and sales team input



2. HR management

  • Recruitment of Permanent or Sub-Contract staff
  • Employee development and training
  • Employee relations
  • Performance management and improvement systems
  • Direct supervision over Workshop Supervisors, Admin/Customer Services Supervisor



3. Project management:

  • Oversee the introduction of new capability within the workshops which will require facility expansion and new test equipment;



4. Financial management

  • Provide recommendations regarding investments and cash strategies
  • Oversee preparation of annual budget
  • Provide vision regarding overall financial health of the company;
  • Oversee and monitor group compliance in regards to KPIs, debtor days, cash, AR and AP
  • Help create customer pricing index for service and exchange and to price large bulk contracts



5. Production/QC:

  • Oversee that accurate documentation control with customer order documents, quality control data and financial records are maintained
  • Direct and oversee site repair and overhaul activities and personnel
  • Oversee and ensure high safety standards at all times
  • Direct all maintenance activities to ensure safety and compliance with quality control standards, regulatory compliance, and lease agreements
  • Lead on BSI and UKAS quality audits



6. Administrative management

  • Ensure client and vendor file integrity (documents, contracts, communication negotiations, etc.)
  • Assist in development of forms and tools to increase company efficiency and risk management
  • Help maintain efficient and professional customer services department

Required qualifications

  1. Extensive experience in, Business Management, workshop/operations planning and financial oversight
  2. Proven experience in personnel management, including hiring, supervision and evaluation administration
  3. Demonstrate ability to work in a proactively diverse and inclusive organization.
  4. Excellent, proven interpersonal, verbal and written communications skills in English.
  5. Demonstrated ability to manage and supervise a diverse team of staff.
  6. Proficiency with office computer equipment, software and ERP system.
  7. Demonstrated ability to multi-task and work in a fast paced environment.
  8. Ideally a minimum of three years of experience within an industrial business environment



We will endeavour to respond to all applicants, but if you do not receive a response within 5 working days, please consider yourself unsuccessful on this application.

Syntech are operating as an Employment Agency in relation to this vacancy.

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