Jobs

Product Support Engineer

Location: Woking, Surrey
Salary: £45k
Hours: 40 per week (8am - 4:30pm)
Overall Package includes - Production bonus (approx. 6%) + pension + BUPA + 24 days holiday (+ BH) ++


An opportunity has arisen for a talented Product Specialist / Software Engineer join a world-renowned Manufacturing client based in Woking. While primarily technical, this role contributes directly to sales and business development disciplines. The position would suit a software engineer / applications engineer / sales engineer looking for a more varied role.

Software Engineer / Product Specialist responsibilities:

• Interface with, install and trial third party software;
• Identify, test and verify third-party accessories such as cameras, input devices etc. that may be used with DRV;
• Liaise with design team for support and testing of product variants and prototypes;
• Provide tech support to the global team in identifying relevant markets and specific applications for the DRV;
• Assist with product demonstrations internally and externally (Customer demos/Trade shows), UK and international;
• Prepare equipment, software and tools for product demonstrations;
• Oversee the dispatch of equipment for external demonstrations;

Your profile:

• Software Engineer / Applications Engineer / Pre-sales Engineer (or similar);

o Capabilities acquired through experience, apprenticeship, degree, or similar.

• Understanding broad concepts of computer rendering;
• Basic understanding of software programming;
• Experience (professional or academic) in any of the following: C#, Javascript, C++ or Python coding;
• Experience (professional or academic) with issue tracking / planning tool(s) (e.g. JIRA, Trello or similar);
• Hands on approach to testing/configuring hardware and software;
• Customer facing experience in either a technical support or technical sales role;
• Ability to pre-empt problems through thorough planning;
• Good computer skills including Word, Outlook, Powerpoint and Excel;

The company:
A modern, high technology manufacturing business with their own product range and a state-of-the art engineering facility.

If you think you have the skills necessary to be a success in this role, please click apply.
For any additional information get in touch
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